Credit Unions must innovate and evolve service delivery to survive in the new normal

Chaguanas, Trinidad – November 13, 2020: The Central Finance Facility (CFF) hosted its first ever virtual workshop on November 6, 2020 entitled ‘Leveraging Technology for Competitive Advantage in the New Normal’. Over thirty (30) attendees from twelve (12) local credit unions participated in this event which was held via Zoom from 9:30 am to 4:00 […]

Credit Unions Need to Keep Abreast of Member Needs and Build a Member Centric Culture

Credit Unions were once known as the “small man’s bank” and the concept of sharing a common bond underscored member shared common experiences, needs and aspirations that allowed them to own and operate a credit union. Indeed, they would share among themselves these experiences and aspirations and build the credit union as the vehicle to […]

Credit Unions Must Improve Competitiveness in the Covid-19 era and beyond.

Even before Covid-19, the finance industry was rapidly changing and steadily becoming more competitive. This was putting pressure on traditional lenders to evolve, preserve and grow their business, with Credit Unions (CUs) being no exception. With complications brought on by Covid-19, CUs must now find innovative ways to transform their financial services. They must strategize […]