Credit Unions must innovate and evolve service delivery to survive in the new normal

Chaguanas, Trinidad – November 13, 2020: The Central Finance Facility (CFF) hosted its first ever virtual workshop on November 6, 2020 entitled ‘Leveraging Technology for Competitive Advantage in the New Normal’. Over thirty (30) attendees from twelve (12) local credit unions participated in this event which was held via Zoom from 9:30 am to 4:00 […]

Credit Unions must bridge the gap between Financial Services and Emerging Technology

In 2020, digital channels have become the preferred way to interact with financial organizations—73% of U.S. adults report being more likely to use digital financial services during the COVID-19 pandemic and there has been a 50% increase in the use of mobile banking apps from 2019. Given that COVID-19 does not differentiate, its impact is expected […]

The Rise of The Millennials (Pt. II)

Credit Union Millennial Membership Survey – Credit Unions Joining Forces To Better Provide For Our Millennials We’re back! In our last piece, we assured you that we would elaborate on pertinent aspects within the credit union movement which must be refashioned or let alone created in order to attract the millennial market.  Enough emphasis cannot […]